Results that matter : improving communities by engaging citizens, measuring performance, and getting things done /

Bibliographic Details
Other Authors:	Epstein, Paul D.
Format:	Book
Language:	English
Published:	San Francisco : Jossey-Bass, [2006]
Edition:	1st ed.
Subjects:	Citizens' associations > United States. Political participation > United States. Community organization > United States. Neighborhood government > United States. Local government > United States. Government productivity > United States. Public-private sector cooperation > United States.

Table of Contents:

Engaging citizens, measuring results, getting things done
Citizens' many roles in community problem solving
Organizations managing for results
Citizens reaching for results I: key ideas, strategic issues, and the first three case examples
Citizens reaching for results II: to improve the quality of life in their region
Communities governing for results I: an introduction to the practice and to interpreting the case examples
Communities governing for results II: local governments engage citizens in results-based systems
Communities governing for results III: citizens engaged in results-based nonprofit community development
More ideas for making it happen.