APA (7th ed.) Citation

Seddon, J. (2005). Freedom from command & control: Rethinking management for lean service. Productivity Press.

Chicago Style (17th ed.) Citation

Seddon, John. Freedom from Command & Control: Rethinking Management for Lean Service. New York: Productivity Press, 2005.

MLA (9th ed.) Citation

Seddon, John. Freedom from Command & Control: Rethinking Management for Lean Service. Productivity Press, 2005.

Warning: These citations may not always be 100% accurate.