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Baldrige award winning quality : how to interpret the Baldrige criteria for performance excellence /

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Bibliographic Details
Main Author: Brown, Mark Graham
Corporate Author: American Society for Quality
Format: Book
Language:English
Published: New York, N.Y. : Productivity Press : American Society for Quality, [2005]
Edition:14th ed.
Subjects:
Malcolm Baldrige National Quality Award.
Total quality management > Awards > United States.
Description
Item Description:"Covers the 2005 award criteria."
Physical Description:xviii, 361 pages : illustrations ; 28 cm.
Bibliography:Includes bibliographical references.
ISBN:1563273209