http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
xiii, 176 pages : illustrations ; 24 cm.
Introduction -- Profile of small communities and chief executives -- Executive behavior and decision making -- Measuring and comparing municipal service quality -- Measuring and comparing municipal service performance -- Conclusion : directions for future research.
Includes bibliographical references (pages 157-165) and index.