Loyalty myths : hyped strategies that will put you out of businesses--and proven tactics that really work /
| Other Authors: | |
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| Format: | Book |
| Language: | English |
| Published: |
Hoboken, N.J. :
John Wiley & Sons,
[2006]
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| Subjects: |
| Physical Description: | xvii, 254 pages : illustrations ; 24 cm. |
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| Bibliography: | Includes bibliographical references (pages 233-248) and index. |
| ISBN: | 0471743151 (cloth) |