APA (7th ed.) Citation

Saarinen, T., Tinnilä, M., & Tseng, A. (2005). Managing business in a multi-channel world: Success factors for E-business. Idea Group Publishing.

Chicago Style (17th ed.) Citation

Saarinen, Timo, Markku Tinnilä, and Anne Tseng. Managing Business in a Multi-channel World: Success Factors for E-business. Hershey, Pa.: Idea Group Publishing, 2005.

MLA (9th ed.) Citation

Saarinen, Timo, et al. Managing Business in a Multi-channel World: Success Factors for E-business. Idea Group Publishing, 2005.