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Selling to anyone over the phone /

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Bibliographic Details
Main Author: Walkup, Renee P., 1957-
Other Authors: McKee, Sandra L., 1952-
Format: Book
Language:English
Published: New York : AMACOM, [2006]
Subjects:
Telephone selling.
Online Access:Table of contents
Table of Contents:
  • Polishing your phone sales tools
  • The playing process
  • Identifying personality types over the phone
  • Getting gatekeepers to work for you
  • Planning and tracking
  • Setting up for success
  • Listening through the words
  • Asking high-value questions
  • Selling through objections
  • Negotiating the close.