Selling to anyone over the phone /

Bibliographic Details
Main Author: Walkup, Renee P., 1957-
Other Authors: McKee, Sandra L., 1952-
Format: Book
Language:English
Published: New York : AMACOM, [2006]
Subjects:
Online Access:Table of contents

MARC

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100 1 |a Walkup, Renee P.,  |d 1957- 
245 1 0 |a Selling to anyone over the phone /  |c Renee P. Walkup with Sandra McKee ; foreword by Karen Robinson. 
264 1 |a New York :  |b AMACOM,  |c [2006] 
264 4 |c ©2006 
300 |a xi, 194 pages :  |b illustrations ;  |c 23 cm. 
336 |a text  |b txt  |2 rdacontent 
337 |a unmediated  |b n  |2 rdamedia 
338 |a volume  |b nc  |2 rdacarrier 
500 |a Includes index. 
505 0 |a Polishing your phone sales tools -- The playing process -- Identifying personality types over the phone -- Getting gatekeepers to work for you -- Planning and tracking -- Setting up for success -- Listening through the words -- Asking high-value questions -- Selling through objections -- Negotiating the close. 
650 0 |a Telephone selling. 
700 1 |a McKee, Sandra L.,  |d 1952- 
856 4 1 |3 Table of contents  |u http://www.loc.gov/catdir/toc/ecip0511/2005011786.html  |t 0 
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