Fasten your seatbelt : the passenger is flying the plane /

Bibliographic Details
Main Author:	Taneja, Nawal K.
Format:	Book
Language:	English
Published:	Aldershot, Hant, England ; Burlington, VT, USA : Ashgate Pub., [2005]
Subjects:	Airlines. Airlines > Customer services. Airlines > Rates. Consumer behavior. Consumers' preferences. Consumer satisfaction.
Online Access:	Table of contents

Description
Item Description:	Includes index.
Physical Description:	xii, 221 pages : illustrations ; 24 cm.
Bibliography:	Includes bibliographical references and index.
ISBN:	0754645282 (alk. paper)