http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
Practices in no-show and late cancellation policies for ADA paratransit
49 pages : illustrations, charts, forms ; 28 cm.
At head of title: Transit Cooperative Research Program.
"Transportation Research Board, National Research Council."
"Research sponsored by the Federal Transit Administration in cooperation with the Transit Development Corporation."
Also available online via the TRB publications web page (http://www4.trb.org/trb/onlinepubs.nsf).