Global call centers : achieving outstanding customer service across cultures & time zones /
| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Boston :
Nicholas Brealey International,
2005.
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| Subjects: | |
| Online Access: | Table of contents |
| Physical Description: | xiv, 206 pages : illustrations ; 24 cm. |
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| Bibliography: | Includes bibliographical references and index. |
| ISBN: | 1904838030 |