http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
176 tips and techniques for dealing with difficult classroom situations
Defining the challenge -- Preparing for the inevitable -- Communicating with a diverse audience -- Participants who speak English as a second language -- Participants with disabilities -- Interacting with different generational levels -- Poor listeners -- Socializers -- Monopolizers -- Shy participants -- Inconsiderate participants -- Show offs -- Experts -- Agitators -- Revolutionaries -- Pessimists -- Autocratic or controlling participants -- Clowns -- Distant or distracted participants -- The trainer's/teacher's favorite -- Latecomers -- The hyperactive learner -- Substance users -- Ill-prepared participants.
Includes bibliographical references (pages 193-204) and index.