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Bibliographic Details
Main Author: Latham, John, Ph. D.
Other Authors: Vinyard, John
Format: Book
Language:English
Published: Hoboken, N.J. : Wiley, [2006]
Edition:2nd ed., updated and expanded.
Subjects:
Total quality management > United States > Handbooks, manuals, etc.
Malcolm Baldrige National Quality Award.
Description
Item Description:"Baldrige user's guide."
Physical Description:xiv, 470 pages : illustrations ; 28 cm. + 1 CD-ROM (4 3/4 in.)
Bibliography:Includes bibliographical references (pages 468-470).
ISBN:047169777X (pbk.)