Shared services in finance and accounting /

Bibliographic Details
Main Author: Bangemann, Tom Olavi
Format: Book
Language:English
Published: Aldershot, Hants, England ; Burlington, VT : Gower, [2005]
Subjects:
Online Access:Table of contents
Table of Contents:
  • Processes covered by shared service organizations
  • The location of shared service organizations
  • Benefits and obstacles to setting up a shared service organization
  • IT for shared service organizations
  • People--incentives, retention, and training
  • Performance measurement
  • Service pricing and service level agreements
  • The structure of shared service organizations
  • Pre-assessment
  • The feasibility study and business case
  • Design
  • Implemention
  • Optimization.