Process assessment and improvement : a practical guide for managers, quality professionals, and assessors /
| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
New York :
Springer,
[2004]
|
| Series: | Kluwer international series in engineering and computer science ;
SECS 776. |
| Subjects: |
| Physical Description: | xiii, 320 pages : illustrations ; 25 cm. |
|---|---|
| Bibliography: | Includes bibliographical references (pages 313-316) and index. |
| ISBN: | 038723182X (alk. paper) |