APA (7th ed.) Citation

Alexander, W. F., & Serfass, R. W. (1999). Futuring tools for strategic quality planning in education. ASQ Quality Press.

Chicago Style (17th ed.) Citation

Alexander, William F., and Richard W. Serfass. Futuring Tools for Strategic Quality Planning in Education. Milwaukee: ASQ Quality Press, 1999.

MLA (9th ed.) Citation

Alexander, William F., and Richard W. Serfass. Futuring Tools for Strategic Quality Planning in Education. ASQ Quality Press, 1999.