Brand new : how entrepreneurs earned consumers' trust from Wedgwood to Dell /
Exposes the secrets behind the success of some of the world's most famous brands, including how they engendered the trust of their customers, despite being entrepreneurs. Includes case studies of some of the most innovative companies, from Estee Lauder and Clinique to Dell Computers and Starbuc...
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| Format: | Book |
| Language: | English |
| Published: |
Boston :
Harvard Business School Press,
[2001]
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| Subjects: |
| Summary: | Exposes the secrets behind the success of some of the world's most famous brands, including how they engendered the trust of their customers, despite being entrepreneurs. Includes case studies of some of the most innovative companies, from Estee Lauder and Clinique to Dell Computers and Starbucks. |
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| Physical Description: | 469 pages : illustrations ; 24 cm. |
| Bibliography: | Includes bibliographical references and index. |
| ISBN: | 1578512212 (alk. paper) |