Gower handbook of call and contact centre management /
| Other Authors: | |
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| Format: | Book |
| Language: | English |
| Published: |
Aldershot, England ; Burlington, VT :
Gower,
[2004]
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| Subjects: |
| Item Description: | Includes index. |
|---|---|
| Physical Description: | xxvii, 340 pages : illustrations ; 26 cm. |
| ISBN: | 0566085100 (alk. paper) |