Leading with knowledge : knowledge management practices in global infotech companies /

Bibliographic Details
Other Authors: Rao, Madanmohan
Format: Book
Language:English
Published: New Delhi : Tata McGraw-Hill Pub. Co., [2003]
Series:KM chronicles ; Travelogue 1.
Subjects:
Table of Contents:
  • Continuous knowledge-based innovation at EDS
  • Better customer service through knowledge management at EMC
  • On the road ... knowledge management at Fujitsu Consulting
  • KM at Hughes Software Systems: certification, collaboration, metrics
  • Knowledge management in IBM Corporation
  • Knowledge management at i2: driving value to customers
  • KM at i-Flex: from quizzes and surveys to knowledge repositories and webcasts
  • The Infosys KM experience
  • KM in successful and failed M&A activity: lessons from Inktomi's acquisition of Quiver
  • Knowledge management at the MITRE Corporation: partnership, excellence and outcomes
  • KM at Novell: community support, mergers and synergies
  • KM at Open Text: practising [sic] what we preach
  • Oracle's knowledge management journey
  • KM at SAS: the power to know
  • Sun Microsystems Philippines: KM at the corporate and national level
  • Knowledge management at Unisys
  • KM at Xerox: seeding communities across key domains
  • The 'temporary knowledge organization': an enrichment of the traditional organizational project management paradigm
  • Knowledge management in software-intensive businesses.