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Oakland on quality management /

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Bibliographic Details
Main Author: Oakland, John S.
Format: Book
Language:English
Published: Oxford ; Boston : Elsevier/Butterworth-Heinemann, 2004.
Subjects:
Total quality management.
Total quality management > Case studies.
Description
Item Description:Revised edition of: Total quality management. 3rd edition 2003.
Physical Description:x, 476 pages : illustrations ; 25 cm.
Bibliography:Includes bibliographical references (pages [456]-465) and index.
ISBN:0750657413