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Organization diagnosis, design, and transformation /

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Bibliographic Details
Main Author: Latham, John, Ph. D.
Other Authors: Vinyard, John
Format: Software eBook
Language:English
Published: Hoboken, N.J. : Wiley, [2005]
Subjects:
Total quality management > United States > Handbooks, manuals, etc.
Malcolm Baldrige National Quality Award.
Description
Item Description:"Baldrige user's guide"--Title page.
"Foreword by David Spong"--Cover.
Physical Description:x, 399 pages : illustrations ; 28 cm. + 1 CD-ROM (4 3/4 in.)
Bibliography:Includes bibliographical references (pages 397-399).
ISBN:047169777X (pbk.)