APA (7th ed.) Citation

Workflow Management Coalition. (1997). Workflow handbook. John Wiley & Sons.

Chicago Style (17th ed.) Citation

Workflow Management Coalition. Workflow Handbook. Chichester, West Sussex, England ; New York: John Wiley & Sons, 1997.

MLA (9th ed.) Citation

Workflow Management Coalition. Workflow Handbook. John Wiley & Sons, 1997.