http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
the art of the exceptional public speaker
Voice -- Body movement -- Gestures -- Eye contact -- Energy -- Finding the intention -- Selecting the frame -- Embracing humor -- Inviting dialogue -- Transforming resistance -- Clarifying values -- Releasing fear -- Choosing spontaneity -- Dismantling the box.
Includes bibliographical references (pages [199]-200) and index.