Klein, J. A. (2004). True change: How outsiders on the inside get things done in organizations. Jossey-Bass.
Chicago Style (17th ed.) CitationKlein, Janice Anne. True Change: How Outsiders on the Inside Get Things Done in Organizations. San Francisco: Jossey-Bass, 2004.
MLA (9th ed.) CitationKlein, Janice Anne. True Change: How Outsiders on the Inside Get Things Done in Organizations. Jossey-Bass, 2004.
Warning: These citations may not always be 100% accurate.