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Branded customer service : the new competitive edge /

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Bibliographic Details
Main Author:	Barlow, Janelle, 1943-
Other Authors:	Stewart, Paul
Format:	Book
Language:	English
Published:	San Francisco, CA : Berrett-Koehler, [2004]
Edition:	1st ed.
Subjects:	Customer services. Business names. Brand name products.

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