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Branded customer service : the new competitive edge /

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Bibliographic Details
Main Author: Barlow, Janelle, 1943-
Other Authors: Stewart, Paul
Format: Book
Language:English
Published: San Francisco, CA : Berrett-Koehler, [2004]
Edition:1st ed.
Subjects:
Customer services.
Business names.
Brand name products.
Description
Physical Description:xii, 259 pages : illustrations ; 24 cm.
Bibliography:Includes bibliographical references (pages 243-2445) and index.
ISBN:1576752984