Beyond the brand : why engaging the right customers is essential to winning in business /

Bibliographic Details
Main Author: Winsor, John, 1959-
Format: Book
Language:English
Published: Chicago : Dearborn Trade Pub., [2004]
Subjects:
Online Access:Table of contents
Description
Physical Description:xviii, 269 pages : illustrations ; 24 cm.
Bibliography:Includes bibliographical references and index.
ISBN:0793188369