Cover Image

From selling to serving : the essence of client creation /

Bibliographic Details
Main Author: Cassara, Lou
Format: Book
Language:English
Published: Chicago, IL : Dearborn Trade Pub., [2004]
Subjects:
Customer relations.
Selling.
Online Access:Table of contents
Description
Physical Description:xxii, 240 pages : illustrations ; 24 cm.
Bibliography:Includes bibliographical references (pages 231-233) and index.
ISBN:0793192072 (6x9 hardcover)