Cover Image

The difficult parent : an educator's guide to handling aggressive behavior /

Bibliographic Details
Main Author: Jaksec, Charles M.
Format: Book
Language:English
Published: Thousand Oaks, Calif. : Corwin Press, [2005]
Subjects:
Parent-teacher relationships > Handbooks, manuals, etc.
Aggressiveness > Prevention > Handbooks, manuals, etc.
Communication in education > Handbooks, manuals, etc.
Online Access:Table of contents
Table of Contents:
  • A genuine concern for school personnel
  • The reactive nature of education
  • Confrontational parents and your colleagues
  • The RAID approach
  • RAID step one : recognizing the potential for a volatile encounter
  • RAID step two : assessing your ability to emotionally handle the situation
  • RAID step three : identifying your advantages
  • RAID step four : diffusing anger during initial approach and greeting
  • Putting the RAID approach to work
  • The worst-case scenario-- and after
  • Four great questions
  • Resource A : traumatic stress reactions questionnaire.