Customer-centered telecommunications services marketing /

Strategies for success in the new telecommunications marketplace /
by: Strouse, Karen G.
Published: (2001)

Telecommunication markets : drivers and impediments /
Published: (2009)

Successful business strategies using telecommunications services /
by: Bartholomew, Martin F.
Published: (1997)

Emotion marketing : the Hallmark way of winning customers for life /
by: Robinette, Scott
Published: (2001)

Social network analysis in telecommunications /
by: Reis Pinheiro, Carlos Andre, 1940-
Published: (2011)

Competition in telecommunications /
by: Laffont, Jean-Jacques, 1947-2004
Published: (2000)

Telecommunication network-based services : policy implications.
Published: (1989)

Winning telco customers using marketing databases /
by: Mattison, Rob
Published: (1999)

Winning telco customers using marketing databases /
by: Mattison, Rob
Published: (1999)

Amaze your customers! : creative tips on winning & keeping your customers /
by: Zanetti, Daniel
Published: (2006)

Strategic customer care : an evolutionary approach to increasing customer value and profitability /
by: Brown, Stanley A., 1946-
Published: (1999)

World telecommunications markets /
Published: (2003)

Customer relationship management : new ways of keeping the customer satisfied /
by: Bodenberg, Thomas M.
Published: (2001)

Spectrum auctions and competition in telecommunications /
Published: (2003)

Marketing telecommunications services : new approaches for a changing environment /
by: Strouse, Karen G.
Published: (1999)

Quality in customer service /
by: Fuchs, Edward
Published: (1999)

Spectrum auctions and competition in telecommunications /
Published: (2003)

Customer centered growth : five proven strategies for building competitive advantage /
by: Whiteley, Richard C.
Published: (1996)

How to give exceptional customer service /
Published: (1993)

Reconnecting with customers : building brands and profits in the relationship age /
by: Myers, Jack, 1947-
Published: (1998)

The market driven organization : understanding, attracting, and keeping valuable customers /
by: Day, George S.
Published: (1999)

The struggle for control of global communication : the formative century /
by: Hills, Jill
Published: (2002)

The customer loyalty pyramid /
by: Lowenstein, Michael W., 1942-
Published: (1997)

Satisfaction : how every great company listens to the voice of the customer /
by: Denove, Chris
Published: (2006)

World-class telecommunications service development /
by: Ward, Ellen
Published: (1998)

Beyond customer satisfaction to customer loyalty : the key to greater profitability /
by: Bhote, Keki R., 1925-2013
Published: (1996)

The satisfied customer : winners and losers in the battle for buyer preference /
by: Fornell, Claes
Published: (2007)

International telecommunications /
by: Bernt, Phyllis
Published: (1993)

The Arthur Andersen guide to talking with your customers : what they will tell you about your business (when you ask the right questions) /
by: Wing, Michael J.
Published: (1997)

Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation /
by: Blunt, Carolyn, 1976-
Published: (2013)

The butterfly customer : capturing the loyalty of today's elusive consumer /
by: O'Dell, Susan M.
Published: (2000)

Telecommunications, an interdisciplinary survey /
Published: (1979)

The Telecommunications industry : the challenges of structural change.
Published: (1988)

Profitable customers : how to identify, develop and retain them /
by: Wilson, Charles
Published: (1998)

Superior customer satisfaction and loyalty : engaging customers to drive performance /
by: Goldstein, Sheldon D.
Published: (2009)

Global telecommunication networks : strategic considerations /
Published: (1988)