APA (7th ed.) Citation

NetLibrary, Inc, Millar, D. P., & Heath, R. L. (2004). Responding to crisis: A rhetorical approach to crisis communication. Lawrence Erlbaum.

Chicago Style (17th ed.) Citation

NetLibrary, Inc, Dan Pyle Millar, and Robert L. Heath. Responding to Crisis: A Rhetorical Approach to Crisis Communication. Mahwah, N.J.: Lawrence Erlbaum, 2004.

MLA (9th ed.) Citation

NetLibrary, Inc, et al. Responding to Crisis: A Rhetorical Approach to Crisis Communication. Lawrence Erlbaum, 2004.