Selling (without selling) : 4 1/2 steps to success /
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| Format: | eBook |
| Language: | English |
| Published: |
New York :
American Management Association,
[2004]
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| Online Access: | Connect to the full text of this electronic book |
Table of Contents:
- Attitude
- Rapport
- Steps 3 through 4 1/2: the process, inquiry, presentation and the close
- Prospecting and points to ponder.