NetLibrary, Inc, Albers, M. J., & Mazur, B. (2003). Content & complexity: Information design in technical communication. Lawrence Erlbaum.
Chicago Style (17th ed.) CitationNetLibrary, Inc, Michael J. Albers, and Beth Mazur. Content & Complexity: Information Design in Technical Communication. Mahwah, NJ: Lawrence Erlbaum, 2003.
MLA (9th ed.) CitationNetLibrary, Inc, et al. Content & Complexity: Information Design in Technical Communication. Lawrence Erlbaum, 2003.
Warning: These citations may not always be 100% accurate.