High tech, high touch : library customer service through technology /

Bibliographic Details
Main Author:	Jurewicz, Lynn
Corporate Author:	NetLibrary, Inc
Other Authors:	Cutler, Todd
Format:	eBook
Language:	English
Published:	Chicago : American Library Association, 2003.
Subjects:	Libraries and the Internet. Public services (Libraries) > Technological innovations. Customer services > Technological innovations. Library Web sites. Electronic books.
Online Access:	Connect to the full text of this electronic book

Description
Item Description:	Electronic resource.
Physical Description:	viii, 142 pages ; 25 cm.
Bibliography:	Includes bibliographical references (pages 135-137) and index.
ISBN:	0838998526 (electronic bk.)