The relationship edge in business : connecting with customers and colleagues when it counts /

Bibliographic Details

Main Author:	Acuff, Jerry, 1949-
Corporate Author:	NetLibrary, Inc
Other Authors:	Wood, Wally
Format:	eBook
Language:	English
Published:	Hoboken, N.J. : Wiley, [2004]
Subjects:	Customer services. Customer relations. Success in business. Electronic books.
Online Access:	Connect to the full text of this electronic book