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The relationship edge in business : connecting with customers and colleagues when it counts /

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Bibliographic Details
Main Author: Acuff, Jerry, 1949-
Corporate Author: NetLibrary, Inc
Other Authors: Wood, Wally
Format: eBook
Language:English
Published: Hoboken, N.J. : Wiley, [2004]
Subjects:
Customer services.
Customer relations.
Success in business.
Electronic books.
Online Access:Connect to the full text of this electronic book
Description
Item Description:Electronic resource.
Physical Description:xvii, 237 pages : illustrations ; 24 cm.
Bibliography:Includes bibliographical references (pages 227-229) and index.
ISBN:0471655902 (electronic bk.)