Acuff, J., & Wood, W. (2004). The relationship edge in business: Connecting with customers and colleagues when it counts. Wiley.
Chicago Style (17th ed.) CitationAcuff, Jerry, and Wally Wood. The Relationship Edge in Business: Connecting with Customers and Colleagues When It Counts. Hoboken, N.J.: Wiley, 2004.
MLA (9th ed.) CitationAcuff, Jerry, and Wally Wood. The Relationship Edge in Business: Connecting with Customers and Colleagues When It Counts. Wiley, 2004.
Warning: These citations may not always be 100% accurate.