The diversity scorecard : evaluating the impact of diversity on organizational performance /

Bibliographic Details
Main Author: Hubbard, Edward E.
Corporate Author: NetLibrary, Inc
Format: eBook
Language:English
Published: Amsterdam ; Boston : Elsevier Science/Butterworth-Heinemann, [2004]
Subjects:
Online Access:Connect to the full text of this electronic book
Table of Contents:
  • The Need for Diversity Measurement
  • The business case for diversity
  • Introduction to diversity measurement
  • The Diversity Return on Investment (DROI) Process
  • Introduction to the diversity ROI process
  • Planning and collecting data
  • Evaluating diversity's contribution
  • Track and assess progress
  • Building a Diversity Scorecard
  • Basic diversity scorecard components
  • Diversity leadership commitment perspective
  • Workforce profile perspective
  • Workplace culture/climate perspective
  • Learning and growth perspective
  • Diverse customer/community partnership perspective
  • Financial impact perspective
  • Building your diversity scorecard
  • Implementation Issues
  • Achieving strategic alignment from Top to Bottom
  • Implementing the Diversity Scorecard Process
  • Hubbard Diversity Measurement and Productivity Institute.