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Consumer-driven health care : implications for providers, payers, and policymakers /

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Bibliographic Details
Corporate Author: NetLibrary, Inc
Other Authors: Herzlinger, Regina E.
Format: eBook
Language:English
Published: San Francisco : Jossey-Bass, [2004]
Subjects:
Health planning > Citizen participation.
Patient satisfaction > Evaluation.
Consumer satisfaction.
Medical care > Evaluation.
Medical economics.
Consumer protection.
Community Participation.
Delivery of Health Care > economics.
Delivery of Health Care > organization & administration.
Health Care Costs.
Insurance, Health.
Electronic books.
Online Access:Connect to the full text of this electronic book
Description
Item Description:Electronic resource.
Physical Description:xxxiv, 892 pages : illustrations ; 25 cm.
Bibliography:Includes bibliographical references and indexes.
ISBN:0787972169 (electronic bk.)