APA (7th ed.) Citation

Mannering, K. (2001). Managing difficult people: Effective management strategies for handling challenging behaviour (2nd ed.). How To Books.

Chicago Style (17th ed.) Citation

Mannering, Karen. Managing Difficult People: Effective Management Strategies for Handling Challenging Behaviour. 2nd ed. Oxford: How To Books, 2001.

MLA (9th ed.) Citation

Mannering, Karen. Managing Difficult People: Effective Management Strategies for Handling Challenging Behaviour. 2nd ed. How To Books, 2001.