APA (7th ed.) Citation

Karat, C., Blom, J. O., & Karat, J. (2004). Designing personalized user experiences in eCommerce. Kluwer Academic.

Chicago Style (17th ed.) Citation

Karat, Clare-Marie, Jan O. Blom, and John Karat. Designing Personalized User Experiences in ECommerce. Dordrecht ; Boston: Kluwer Academic, 2004.

MLA (9th ed.) Citation

Karat, Clare-Marie, et al. Designing Personalized User Experiences in ECommerce. Kluwer Academic, 2004.