Competing in a service economy : how to create a competitive advantage through service development and innovation /
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| Corporate Author: | |
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| Format: | eBook |
| Language: | English |
| Published: |
San Francisco :
Jossey-Bass,
[2003]
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| Edition: | 1st ed. |
| Series: | University of Michigan Business School management series.
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| Subjects: | |
| Online Access: | Connect to the full text of this electronic book |
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