Balanced scorecard step-by-step for government and nonprofit agencies /

Bibliographic Details
Main Author:	Niven, Paul R.
Corporate Author:	NetLibrary, Inc
Format:	eBook
Language:	English
Published:	Hoboken, N.J. : Wiley, [2003]
Subjects:	Total quality management in government. Administrative agencies > Management > Evaluation. Nonprofit organizations > Management > Evaluation. Benchmarking (Management) Performance standards. Organizational effectiveness > Measurement. Electronic books.
Online Access:	Connect to the full text of this electronic book

Description
Item Description:	Electronic resource.
Physical Description:	xiv, 305 pages : illustrations ; 24 cm.
Bibliography:	Includes bibliographical references and index.
ISBN:	0471475440 (electronic bk.)