National Institute of Business Management, Nolan, C., & Tinkelman, J. (1994). Mastering business etiquette & protocol ([Rev. ed.].). National Institute of Business Management.
Chicago Style (17th ed.) CitationNational Institute of Business Management, Chris Nolan, and Joe Tinkelman. Mastering Business Etiquette & Protocol. [Rev. ed.]. Alexandria, VA: National Institute of Business Management, 1994.
MLA (9th ed.) CitationNational Institute of Business Management, et al. Mastering Business Etiquette & Protocol. [Rev. ed.]. National Institute of Business Management, 1994.
Warning: These citations may not always be 100% accurate.