APA (7th ed.) Citation

Rule, C. (2002). Online dispute resolution for business: B2B, e-commerce, consumer, employment, insurance, and other commercial conflicts. Jossey-Bass.

Chicago Style (17th ed.) Citation

Rule, Colin. Online Dispute Resolution for Business: B2B, E-commerce, Consumer, Employment, Insurance, and Other Commercial Conflicts. San Francisco: Jossey-Bass, 2002.

MLA (9th ed.) Citation

Rule, Colin. Online Dispute Resolution for Business: B2B, E-commerce, Consumer, Employment, Insurance, and Other Commercial Conflicts. Jossey-Bass, 2002.