APA (7th ed.) Citation

Robertson, K. (2004). Stop, ask, and listen: Proven sales techniques to turn browsers into buyers (2nd ed.). Wiley.

Chicago Style (17th ed.) Citation

Robertson, Kelley. Stop, Ask, and Listen: Proven Sales Techniques to Turn Browsers into Buyers. 2nd ed. Toronto: Wiley, 2004.

MLA (9th ed.) Citation

Robertson, Kelley. Stop, Ask, and Listen: Proven Sales Techniques to Turn Browsers into Buyers. 2nd ed. Wiley, 2004.