APA (7th ed.) Citation

Mercer, J. (2003). May I help you?: Great customer service for small business. Allen & Unwin.

Chicago Style (17th ed.) Citation

Mercer, Jillian. May I Help You?: Great Customer Service for Small Business. St. Leonards, N.S.W.: Allen & Unwin, 2003.

MLA (9th ed.) Citation

Mercer, Jillian. May I Help You?: Great Customer Service for Small Business. Allen & Unwin, 2003.