The assessment center handbook for police and fire personnel /

Drawing on current knowledge and his own extensive experience, the author presents a thorough overview of the design and administration of an assessment center for fire and police personnel. In this edition, some of the technical aspects of conducting assessment centers and candidate evaluation proc...

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Bibliographic Details
Main Author:	Hale, Charles D.
Format:	Book
Language:	English
Published:	Springfield, Ill. : Charles C Thomas, [2004]
Edition:	2nd ed.
Subjects:	Tax assessment centers (Personnel management procedure) > Handbooks, manuals, etc. Police > Personnel management > Handbooks, manuals, etc. Fire departments > Personnel management > Handbooks, manuals, etc.

Table of Contents:

Preface
Chap. 1. What is an assessment center?
Chap. 2. Advantages of the assessment center
Chap. 3. Why some people don't like assessment centers
Chap. 4. Typical assessment center exercises
Chap. 5. Assessment center design and administration
Chap. 6. Selection and training of assessors
Chap. 7. Candidate evaluation and scoring
Chap. 8. Preparing for an assessment center
Chap. 9. Some of the greatest blunders
Chap. 10. Ensuring candidate satisfaction with assessment center methods
Chap. 11. Conclusion
Appendix. A. Assessment center guidelines
Appendix B. Typical in-basket items
Appendix C. Guidelines for scoring the in-basket exercise
Appendix D. Group problem-solving exercise
Appendix E. Tactical fire problem exercise
Appendix F. Employee interview exercise
Appendix G. Citizen interview exercise
Appendix H. Role playing instructions for the citizen interview exercise
Appendix I. Fire inspection exercise
Appendix J. Shift meeting exercise
Appendix K. Company training exercise
Appendix L. Community meeting exercise
Appendix M. Staff meeting exercise
Appendix N. Program development exercise
Appendix O. Room configurations for various exercises
Appendix P. Typical assessment center schedules (five candidates, four exercises)
Appendix Q. Candidate feedback questionnaire
Appendix R. Candidate feedback forms
Appendix S. Fire tactical problem : evaluation of tactical considerations for tactical fire problem.