Virtual reference training : the complete guide to providing anytime, anywhere answers /
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| Other Authors: | |
| Format: | Book |
| Language: | English |
| Published: |
Chicago :
American Library Association,
2004.
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| Physical Description: | v, 160 pages : illustrations ; 28 cm. |
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| Bibliography: | Includes bibliographical references and index. |
| ISBN: | 0838908764 |