APA (7th ed.) Citation

Phelps, B. (2003). Smart business metrics: Measure what really counts and manage what makes the difference. Financial Times Prentice Hall.

Chicago Style (17th ed.) Citation

Phelps, Bob. Smart Business Metrics: Measure What Really Counts and Manage What Makes the Difference. Harlow: Financial Times Prentice Hall, 2003.

MLA (9th ed.) Citation

Phelps, Bob. Smart Business Metrics: Measure What Really Counts and Manage What Makes the Difference. Financial Times Prentice Hall, 2003.